At first I didn’t feel comfortable at this practice, because there is a very high curb in front of the office that I couldn’t get over with my walker, but, after calling the front desk, two assistants came out with a wheelchair to help me.
After filling out a mountain of papers that often asked for the same information again and again, I was taken back to an exam room to meet Dr Kola.
Once he entered, I was sure things would improve. He is a very good listener, a rare quality these days. He never once looked at a computer. How wonderful! He respected that I knew my pain and he knew a variety of options that he could draw from to help me.
Together, we created a plan that fit me and my situation. I left feeling well cared for and listened to - two ways we should all feel after a doctor’s visit but often don’t these days.